Nissan Authorise 100% Repair
Following the launch of this site and escalation to the Executive Offices, Nissan UK has authorised a 100% repair (Parts & Labour) for the terminal engine failure. This proves that when consumers stand together and demand accountability, corporate giants must listen.
Santander - the care-less company.
A day after Nissan authorised the repair Santander finally after 15+ emails sent a 'real person email' which is an admission of their poor approach to customer service and care-less inaction. Section 75 still stands.
Exposing the 1.3 DiG-T engine failure caused by defective thermostat housings. Featuring technical reports, "residue on box" evidence, and the £13,126.54 repair quote. Learn how to use Section 75 to hold finance providers liable.
Case Study 001: RX19 KFK
Failing Part:
Original (Defective) Part: 11060-00Q1B (or similar)
Revised (Reinforced) Part: 11060-00Q3A
Manufacturer: Nissan UK
Finance Provider: Santander Consumer Finance (Under Section 75 Dispute)
Main Dealer: Glyn Hopkin Bedford
Status: Pending £13,126.54 Liability Decision
"While Nissan, Santander and Glyn Hopkins exchange emails, a family with a two-year-old child has been left without safe, appropriate transport. Because no courtesy car has been provided, a toddler is currently being transported in the front of a plumber’s work van.
This is a total failure of the duty to repair without 'significant inconvenience'."
This is a breach of Section 23 of the Consumer Rights Act
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Disclaimer: This website is an independent consumer resource platform intended for information and reporting purposes. All technical findings, including the "residue on box" observation and £13,126.54 repair quotation, are based on official diagnostic reports provided by Glyn Hopkin Nissan (Job #50046499). References to Nissan UK and Santander Consumer Finance relate to their roles as the manufacturer and creditor of the vehicle under dispute (RX19KFK). This site operates under the principles of fair comment and the public interest regarding automotive safety and product durability.